Terms of Services

Effective Date: 6 June 2025

Welcome to Wise Grid Guard Energy Management. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read these terms carefully. If you do not agree, please do not use our website or services.

1. Definitions

“Company”, “we”, “our”, “us” refers to Wise Grid Guard Energy Management.
“User”, “you”, “your” refers to the person or entity accessing or using our website or services.
“Services” refers to all products, consultations, installations, and energy management offerings provided by us.

2. Acceptance of Terms

By accessing our website, requesting a quote, making a purchase, or using any of our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract. You agree to comply with these Terms of Service, along with our Privacy Policy.

3. Scope of Services

Wise Grid Guard Energy Management provides energy solutions, including but not limited to:

Energy audits and compliance assessments
Backup power installations (solar, inverter, battery systems)
Electrical system upgrades
Residential and commercial energy management services

All services are subject to availability and proper engagement (e.g., signed agreements or quotations).

4. User Responsibilities

As a user, you agree to:

Provide accurate and up-to-date information when contacting or contracting us
Use our website and services only for lawful purposes
Refrain from misusing the website (e.g., hacking, spreading malware, or submitting false information)

5. Quotes, Pricing, and Payment

All quotes provided are valid for the period stated on the document
Pricing is subject to change based on material costs, availability, or project scope
Payments are due as agreed upon in individual service contracts
Late or failed payments may result in service suspension or cancellation

6. Intellectual Property

All content on our website, including text, graphics, logos, icons, images, and designs, is the property of Wise Grid Guard Energy Management and is protected by applicable copyright, trademark, and intellectual property laws. You may not copy, distribute, modify, or use our content without prior written permission.

7. Warranties and Disclaimers

Our services are delivered with professional care and quality. However, we do not guarantee:

That our website or services will always be uninterrupted or error-free
That all technical issues can be resolved beyond manufacturer or third-party limits

Disclaimer: All services are provided “as is” without warranties of any kind, either express or implied, unless otherwise stated in a service agreement.

8. Limitation of Liability

Wise Grid Guard Energy Management shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our total liability for any claim shall not exceed the amount paid for the service giving rise to the claim.

9. Termination

We reserve the right to suspend or terminate your access to our website or services without notice if we believe you have violated these Terms of Service or engaged in unlawful activity.

10. External Links

Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of these third-party sites.

11. Changes to the Terms

We reserve the right to revise these Terms of Service at any time. Updates will be posted on this page with the updated effective date. Continued use of our services after changes indicates acceptance of the new terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of [Insert Your Country or Province]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City/Province].

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Wise Grid Guard Energy Management
Email: info@wisegridguard.co.za
Phone: 012 345 6400
Phone: 012 345 6744